ServiceNow Developer

Service Now Platform Lead | Hybrid in Boston | Up to $150k DOE

Our professional services client is looking to for someone to assume technical ownership of the Service Now platform for their environment.

• Own the overall health, governance, and architecture of the Service Now platform across production and non production environments
• Lead end to end delivery of Service Now solutions including workflows, automations, scoped applications, integrations, and self service capabilities
• Provide technical leadership across scripting, configuration, performance tuning, security, and platform best practices
• Manage integrations with enterprise systems using REST/SOAP APIs, OAuth/OIDC, MID Server, and Integration Hub
• Establish coding standards, automated testing practices, documentation processes, and upgrade readiness procedures
• Partner with internal stakeholders and third party vendors to deliver scalable, secure, and high quality solutions
• Mentor developers and administrators while promoting an out of the box first approach where appropriate

• 5–8+ years of Service Now development experience including technical leadership experience
• Experience with platform security, RBAC, ACLs, integrations, and performance optimisation
• Strong understanding of enterprise integrations and cloud technologies
• Excellent communication, stakeholder management, and problem solving skills
• Experience working in regulated or highly confidential environments is highly desirable

• Opportunity to lead and shape a large scale enterprise Service Now environment
• Exposure to complex integrations, automation initiatives, and strategic platform projects
• Collaborative and technology driven environment with strong investment in innovation
• Hybrid working model with flexibility built in
• Competitive salary, bonus potential, and comprehensive benefits package