Director, Enterprise PMO - Digital & Data

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against:
We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work.

Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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The Director, EPMO - Digital & Data is an enterprise leader that sits within the Enterprise Program Management Office. This role leads a portfolio of Digital and Data initiatives across Wealth Management, Retirement and Employee Benefits business lines. Projects include Voya's B2C Digital Transformation, AI Innovation Office's product pipeline and the AI platform capabilities being built within Digital & Wealth Management Technology.

This role is responsible for ensuring alignment between enterprise strategy, investment, and execution while driving disciplined delivery, transparency, and measurable business outcomes across the portfolio. It requires a well-seasoned program and/or portfolio management and people leader with a strong enterprise mindset, executive presence, and the ability to lead through influence in a fast-paced, highly matrixed, and regulated environment. The effectiveness of this role depends on building trust with technology leadership while maintaining independence to represent the business's interests, even when that means raising uncomfortable questions about delivery risk or outcome quality.

This role combines program management discipline with enough AI literacy to ask the right questions, possess enough retirement and wealth management domain knowledge to evaluate whether program outcomes matter for participants and advisors, and the organizational credibility to hold technology, business, and risk functions accountable to shared commitments without direct authority over any of them.

Program Portfolio Management

* Develop and maintain a current, accurate portfolio view of all Digital & Data Initiatives, inclusive of active AI initiatives across Digital & WM Technology and the AI Innovation Office: B2C transformation program, AI Innovation Office product pipeline, platform AI capability builds, and contact center and advisor AI initiatives.

* Support Digital and Data Product leads in the development of integrated portfolio roadmaps across all business lines, ensuring initiatives align to enterprise strategy, business outcomes, dependencies and capacity constraints.

* Proactively manage portfolio-level risks, issues, assumptions, dependencies, and financials, identifying systemic trends and driving timely resolution and alignment at the appropriate leadership level.

* Facilitate portfolio prioritization using agreed criteria such as value, regulatory, risk reduction, customer impact, strategic fit, or feasibility.

* Partner with legal, risk and compliance (LRC) stakeholders to ensure compliance, transparency, and effective escalation.

* Direct the coordination and management of program and project manager resources and allocations based on skills match and evolving needs of the portfolio.

* Manage change initiatives and stakeholder engagement to maximize adoption and minimize disruption.

* Leverage data-driven insights to inform decisions and improve project outcomes.

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