Technical Consultant - Cloud Native

## Technical Consultant - Cloud Native Apply locations:
Texas, United States of America:
New Jersey, United States of America:
New Hampshire, United States of America:
Boston, MA, United States of America:
North Carolina, United States of America time type:
Full time posted on:
Posted Todayjob requisition :
About Us
** Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.
** SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE Linux Suite, SUSE Rancher Suite, SUSE Edge Suite, and SUSE AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.

SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit  Consultant - Cloud Native
** Job Description
** As a Technology Consultant, you will play a crucial role in delivering technical consulting services to our customers, focusing on SUSE technologies. You will be responsible for implementing solutions, performing hands-on configurations, and contributing to the design and optimization of customer environments. This role requires a solid understanding of the appropriate segment of the SUSE Portfolio, good knowledge of complementary technologies, and effective Communication Skills to articulate the benefits of our solutions.

You will work directly with customers, take ownership of smaller-scale engagements, and contribute to internal knowledge sharing, demonstrating strong Solution Deployment abilities and Teamwork.
**** How You’ll Contribute
***** Act as a technical consultant for SUSE technologies, providing expert guidance and implementation support to customers. Assist Lead Architect in larger project where necessary.
* Work with Customers to implement solutions based on SUSE technologies, ensuring successful deployment and integration.
* Carry out intermediate hands-on configuration and coding activities as required to address customer requirements, for example working on Automation Scripting.
* Maintain a proficient level of understanding of the SUSE portfolio of products, staying current with new releases and best practices.
* Possess a good understanding of complementary technologies, such as other distributions of Linux, Kubernetes, etc., to provide comprehensive solutions.
* Participate in Scoping activity for all engagement types, helping to define project requirements and deliverables. Your contributions will be key in creating the Scope of Work.
* Able to articulate the benefits of SUSE technologies for users, clearly explaining how our solutions address their needs.
* Establish and maintain long-term relationships with users, building trust and ensuring ongoing customer satisfaction. This requires strong Relationship Building skills.
* Lead smaller scale customer engagements from the technical perspective, taking ownership and driving successful outcomes. Your Customer Engagement skills will be essential.
* Provide internal feedback to improve Services offerings, contributing to continuous Process Improvement.
* Understand feature requests and advocate for customers with Product Management and/or Engineering, ensuring customer voice is heard.
* Work with existing customers to maintain customer satisfaction, proactively addressing their needs and challenges.
* Work effectively in a proactive manner with both customers and colleagues, fostering a collaborative environment and demonstrating strong Teamwork.
* Demonstrate strong customer service and communication skills, ensuring clear and effective interactions at all levels.
* Demonstrate a willingness to accept feedback and ability to develop new skills and/or strengthen existing skills, showcasing a Growth Mindset.
**** Skills Required****
* ** Automation Scripting****:
** Ability to work on and implement automation scripts for system configurations.
* ** Communication Skills****:
** Strong…