Intern, AI and Digital Innovation

• Department:
  Technology and Information Management
• Exempt Status: non-exempt
• Compensation: USD 17 - USD 17 - hourly

Oxfam is a global organization that fights inequality to end poverty and injustice. We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. We demand equal rights and equal treatment so that everyone can thrive, not just survive.

COORDINATES WITH

Accelerate Digital Agility Planning Team (ADAPT), TIM and other departments as needed

PURPOSE OF THE POSITION

This internship provides a practical, hands‑on learning opportunity with applied AI, organizational change initiatives, and the use of emerging technologies in a social justice and nonprofit context. The AI and Digital Innovation intern will support coordination, experimentation, and responsible adoption of artificial intelligence (AI) tools and workflows across the organization. Working closely with the ADAPT team, they will help track ongoing AI initiatives, support training and capacity building efforts, and assist integration of practical and ethical AI practices into everyday work.

In this role, the intern will document AI experiments, configure and test chatbots and AI‑enabled workflows, support staff learning, and help ensure AI initiatives are aligned with Oxfam’s mission, values, and responsible technology principles.

• AI Initiative Coordination & Tracking
  • Support coordination of AI Discovery Lab and Study Group
  • Maintain an inventory of ongoing and proposed AI initiatives across teams
  • Track use cases, pilots, lessons learned, and outcomes of AI experiments within Oxfam and the NGO world
• Responsible AI Experimentation & Tool Testing
  • Support small pilots and proofs of concept under guidance from the ADAPT team
  • Research and experiment with chatbots, generative AI tools, and AI‑assisted workflows (e.g., research, communications, analysis, internal processes)
  • Test and evaluate AI tools for usefulness, risks, accessibility, and alignment with organizational values
  • Research and help surface risks, limitations, and unintended impacts of AI tools
  • Assist with documenting responsible AI practices and internal guidelines
• Training & Staff Enablement
  • Help design, coordinate, or support staff training on AI tools and responsible use (including sessions led by the ADAPT team or external partners)
  • Develop simple guidance materials, job aids, or FAQs for staff learning AI tools
  • Provide light‑touch support to staff experimenting with AI (e.g., office hours, documentation, resource sharing)

• Demonstrates Continuous Learning:
  Stays current with professional standards, trends, and tools in IT systems, and service delivery
• Collaborates Across Teams:
  Works effectively in a collaborative, multicultural, and hybrid environment, fostering a problem‑solving culture
• Centers Equity and Justice:
  Applies an understanding of gender justice, racial equity, and inclusive practices to technology support
• Promotes a Safe and Accountable Culture:
  Upholds Oxfam’s safeguarding standards and contributes to a safe, respectful, and secure workplace. Ensures data security and compliance in system and integration practices

• Current undergraduate student pursuing a degree in computer science, information systems management or related work or equivalent combination of work experience, education, and training

• Demonstrated interest in AI, emerging technologies, and their real‑world applications
• Familiarity with generative AI tools (e.g., ChatGPT or similar), chatbots, or AI‑assisted workflows
• Attention to detail with strong organizational skills
• Ability to explain technical or complex concepts in clear, accessible language
• Strong oral and written communication skills
• Ability to work independently while collaborating across teams
• Familiarity with MS Office suite, Windows 11 OS

• Hands‑on experience experimenting with AI tools, chatbots, or automation workflows
• Experience coordinating projects, tracking initiatives, or maintaining documentation
• Exposure to training, facilitation, or peer…