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IT Help Desk Specialist – On-Campus Support & Growth

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston University
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Specialist I – On-Campus Support & Growth
A leading educational institution in Boston is seeking a Service Desk Specialist I to provide first and second level IT support. The ideal candidate will assist clients with various technology services, ensuring a positive experience. A Bachelor's degree or equivalent experience is required, along with strong troubleshooting skills in Windows and Mac OS.

This role offers a supportive environment for professional growth, competitive benefits, and the opportunity for collaborative work in a diverse team.
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