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Senior Service Desk Lead; Hybrid – Jira, ITIL & Asset Mgmt
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-12
Listing for:
Magnit, Inc.
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Magnit, Inc. is seeking a Senior Service Desk Technician located in Boston, MA. This role involves managing service desk tasks including ticket resolutions and inventory management. Candidates should have a Bachelor’s degree in IT or equivalent experience and knowledge in ITIL, Jira, and Microsoft Office 365.
This is a hybrid position, requiring 2-3 days onsite and offers benefits such as medical, dental, vision, and 401K after minimum eligibility hours are met.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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