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Service Desk Specialist –II: IT Support & SLA Champion
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-12
Listing for:
The First Church of Christ, Scientist
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
The First Church of Christ, Scientist is looking for a dedicated Technical Support role within the OCIO Service Team. You will resolve customer requests and incidents while ensuring high standards of service. Responsibilities include building customer relationships, managing user accounts, and serving as a Subject Matter Expert on projects.
Ideal candidates have 1-6 years of experience in technical support and possess strong communication and problem-solving skills. The pay range is $29.48 to $44.07 per hour, determined by experience and qualifications.
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