Chief Information Officer
Listed on 2026-06-12
-
IT/Tech
IT Consultant, IT Project Manager, Cybersecurity, Systems Administrator
An Official website of the Commonwealth of Massachusetts
Job Description - Chief Information Officer, MGC (260003R6)
Job Description
Chief Information Officer, MGC - ( 260003R6 )
Description
The Massachusetts Gaming Commission (MGC) is seeking to hire a Chief Information Officer (CIO). Under the direction of the Executive Director, this position is responsible for developing and implementing the MGC’s strategic information technology plan. This plan includes technology strategies to support the day-to-day operations of the MGC, as well as monitoring the regulatory compliance of the MGC’s licensees. The CIO is also responsible for maintaining connectivity & integrity of infrastructure across multiple locations;
managing a team of support professionals; and is the point-of-contact with licensees and other technology partners to ensure the effective fulfillment of business objectives.
The ideal candidate will provide technology leadership for the MGC, ensuring that the agency stays current and on the forefront of emerging technologies and strategies. The CIO must create an environment within the MGC that focuses on end-user customer service, including encouraging a proactive technology posture within the various MGC business units.
Duties and responsibilities include, but are not limited to, the following:
Plans, organizes, directs, controls and evaluates the operations of MGC information resources
Develops and implements systems, policies, procedures and documentation for IT resources
In coordination with the MGC Budget and Reporting Office, reviews operating costs, proposed expenditures for hardware and software and makes recommendations for cost savings
Ensures compliance with all software licensing agreements
Develops procedures and controls to insure that the data of the MGC is backed-up on a regular basis and stored at a secure location in accord with best practice IT standards and tests the back-up plan on a regular basis
Develop, implement, and monitor IT business continuity plan
Recommends technological innovation to streamline functions and improve productivity
Ensures that workstations, operating systems and software applications are operational
Oversees IT strategic projects
Oversees hardware and software maintenance agreement expenditures
Plans, directs, and monitors information service and telecommunications contracts and acquisitions
Develops investment strategies related to cost benefit analyses of software renovation versus new acquisitions, analyzes computer equipment to be purchased, and trains agency staff as necessary
Provides sound advice and recommendations to the Executive Director to meet the agency’s current and future technology needs while prioritizing and planning for competing needs within an annually fixed revenue structure
Provides accurate and timely communication ensuring proper notice to, consultation with, and direction from the Executive Director
Coordinates and monitors agency information processing systems and telecommunications systems to ensure compatibility and uniformity throughout the agency and follows guidelines established by the Commonwealth
Serves as the agency’s Chief Information Security Officer for IT by developing and maintaining IT security policies, standards, and guidelines to ensure that the agency’s IT infrastructure is protected from external and internal security threats
Serves on the MGC Risk Assessment and Compliance Working Group to identify and address risk and compliance issues across the MGC
Supports Gaming Technology Unit, Central Monitoring System, Licensing Management System and other software applications
Provides leadership and management of network, application and project management staff
Qualifications
Management Skills
- Demonstrated ability to lead diverse teams and foster a collaborative and innovative work environment.
- Strong verbal and written communication skills with the ability to engage with internal and external stakeholders.
- Proven ability to manage complex IT systems while prioritizing customer service and regulatory compliance.
- Commitment to integrity, transparency, and public service.
- Ability to work in a highly regulated,…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).