Senior Technical Program Manager

Job :  |  Services LLC

We're seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We are building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world‑class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human‑robot interaction.

• Establish a mechanism and cadence to manage the Amazon industrial robotic program.
• Manage escalations or misalignments when there are risks to delivering committed services with high quality; facilitate and lead trade‑off decisions with customers, stakeholders, and partner teams.
• Work with teams to determine whether a decision is a one‑way or two‑way door, managing discussions to set expectations, impacts, and risks.
• Ensure role clarity and escalating to functional leadership when misalignments impact commitments.
• Develop and publish a clear RACI to create transparency with customer teams and to drive ownership and accountability.
• Coordinate across internal teams to ensure alignment and enablement of delivery deployments.
• Exercise strong technical judgement to influence and drive deployment methodology expertise to program‑level decisions.
• Understand scalability requirements and determine feasibility of technology deployments at scale, acting as the voice back to Product and Engineering teams to protect those requirements on emerging technical products.

• 5+ years of technical product or program management experience.
• 7+ years of experience working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
• 3+ years of hands‑on work managing complex technology projects.

• 5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management.
• Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules.
• Experience defining KPIs/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership.
• Experience working in Scaled Agile Frameworks across HW/SW teams.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Salary Range:  –  USD annually (USA, MA, N. Reading).