Trainer, IT Support

Position: Application Trainer
Reporting to the Learning Services Trak Care Training Manager, the Trak Care Application Trainer role is to analyze Trak Care/Intelli Care training needs, design, develop and deliver training collateral for instructor-led classroom, virtual and asynchronous online courses.

Key Tasks:

* Plan prepare and research Trak Care/Intelli Care training requirements.

* Design, develop and maintain Trak Care/Intelli Care training materials for classroom delivery, eLearning modules and assessments.

* Deliver training courses, in classroom and virtually as needed. Majority of the training courses are eLearning.

* Perform training course evaluations and participant assessments.

* Continually evaluate and update training courses to help improve delivery and content.

Key Characteristics:

* Passion and Determination:
Is goal-oriented and enthusiastic; is energized by challenges; has a strong work ethic and a positive, "can-do" attitude when faced with obstacles

* Independence/Self Confidence:
Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing much direction or supervision; directly addresses or raises issues of concern to him/her

* Teamwork:
Ability to collaborate effectively with people of comparable talents and different strengths; handles conflict constructively; avoids being argumentative; willing to pitch in and do the mundane things that need to be done; treats people at all levels and all roles with respect

* Decision-Making/Judgment:
Makes considered decisions on less-than-perfect information; identifies critical factors to consider when makings decisions; prioritizes tasks and goals appropriately; assesses risks and returns effectively

Actively engage with the following:

* Trak Care Training Manager

* Global Trak Care/Intelli Care training team

* Regional Learning and Development Leads

* Clinical Safety Officer/Advocates

* Product Specialists

Essential Skills & Personal Attributes:

* Healthcare background

* Previous experience with Health Care IT systems

* Certified trainer and assessor or working towards

* Excellent written creative and verbal communication skills

* Able to multitask, prioritize and manage time efficiently

* Have a patient and friendly approach to teaching

Desirable

Skills:

* Previous Trak Care experience

* Video production and editing skills

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. Inter Systems is an E-Verify Employer in the United States.

Inter Systems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.

Other compensation may include a discretionary annual variable target incentive.

The company also provides generous employee benefits including:

* Medical, vision, and dental insurance

* Short-term and long-term disability, and life insurance

* 401(k) Profit Sharing Contribution

* Paid Time Off and Holidays

* Parental Leave

* Tuition reimbursement

The estimated base compensation range for this role is:

$71,000 - $89,000 USD

About Inter Systems

Inter Systems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, Inter Systems is committed to excellence through its 24×7 support for customers and partners around the world.

Privately held and headquartered in Boston, Massachusetts, Inter Systems has 38 offices in 28 countries worldwide. For more information, please visit

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