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Hybrid Service Desk Specialist ; Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-14
Listing for:
Public Consulting Group
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Public Consulting Group is seeking a Service Desk Specialist to provide excellent customer support in Boston. The role involves troubleshooting technology issues, documenting support requests, and performing preventative maintenance on systems. Candidates should possess strong communication and analytical skills and a commitment to customer service.
This position requires a high school diploma and relative work experience, with a preference for CompTIA A+ certification. Join a dedicated team making a positive impact in the public sector.
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