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Senior Service Desk Lead – Hybrid | Jira & ITIL Expert
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-17
Listing for:
Magnit Direct Sourcing
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Magnit Direct Sourcing is looking for a Senior Service Desk Technician in Boston, MA. This role involves overseeing Service Desk operations with responsibilities including ticket triage, incident resolutions, and asset management. Candidates should be able to multi-task and work both on-site and remotely.
The position requires a Bachelor's degree in IT and familiarity with tools like Jira and Microsoft Office 365. The role offers a pay rate of $30.00/hour along with benefits such as medical, dental, vision, and 401K after meeting eligibility criteria.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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