IT Co-Op Hybrid — Co-Op Boston, Massachusetts

Summary

The IT Co‑op is a 37.5 hour/week position that supports the work of the IT department. The IT Co‑op will work with IT team members on various tasks and projects in a hybrid environment. The IT Co‑op will have an opportunity to observe and participate in IT operations including software development, technical troubleshooting, IT inventory tracking, testing, and providing end‑user support.

The IT Co‑op will require a strong technical aptitude, ability to solve problems, and will be enthusiastic about technology and assisting others. This role must work well in a team environment and have a strong willingness to learn.

• Assist the IT team with end‑user technical support and projects as assigned
• Provide hands‑on deskside IT hardware troubleshooting and support, including peripherals
• Support IT Development and Business Analyst teams on tasks and projects regarding IT software development initiatives
• Provide support with IT asset inventory data and tracking
• Assist with MSBA application and website testing
• Create and update technical documentation
• Job shadowing with IT Team members
• Other tasks as assigned

$18 - $20 an hour