More jobs:
Service Desk Supervisor: ITIL-Driven Operations&Leadership
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Service Desk Supervisor to provide operational oversight for our service desk. You will manage daily operations, ensure high-quality service delivery, and act as the main escalation point for challenges. Your role will involve leading a team, monitoring performance against service level agreements, and collaborating on process enhancements.
Qualified candidates will have at least 6 years of service desk experience, a Bachelor's degree in a related field, and strong knowledge of ITIL principles. This position offers a dynamic environment and opportunities for professional growth.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×