AI Solutions Engineer - ERP Systems

Company

Federal Reserve Bank of Richmond. When you join the Federal Reserve—the nation’s central bank—you will play a key role, collaborating with a dynamic and diverse team of mission‑driven professionals to strengthen and protect our economy and our communities.

We offer a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, our benefits package includes tuition assistance, paid time off, comprehensive health care, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All of this is provided in a flexible work environment that helps you find balance.

Onsite presence is required.

The Enterprise Resource Planning (ERP) Support Office (ESO) has an immediate opening for an AI Deployment Specialist – ERP Systems. ESO is seeking an experienced AI Specialist to join a team of technical experts responsible for delivering ERP‑HR, finance and procurement business solutions through the use of ERP technology. The successful candidate will play a crucial role in advancing AI‑powered ERP solutions for the Federal Reserve.

The AI Deployment Specialist will be responsible for integrating AI technologies into existing ERP systems and workflows to optimize productivity and performance. The role involves exploring and deploying new Generative AI and Agentic AI functionality to address novel business problems identified by business line partners. This position will promote AI fluency across the organization and equip ESO team members with frameworks, tooling, and best practices for evaluating, deploying, and managing AI capabilities within ERP systems such as Workday and SAP.

• Collaborate with architects, product teams, and developers to enable next‑gen AI capabilities within ERP platforms and products, including AI agents and assistants.
• Design, build, release, and operationalize AI solutions and new technologies to deliver HR, finance, and procurement features and capabilities.
• Integrate predictive, generative, and prescriptive AI models and ERP platform features into enterprise processes for decision support and efficiency gains.
• Define technical specifications for deploying AI solutions and capabilities.
• Leverage strong business acumen to translate business and operational challenges into practical AI opportunities and solutions.
• Lead AI projects, from concept to delivery, ensuring alignment with business goals and transparency on ROI.
• Increase AI literacy and maturity within the organization through training, mentoring, and experimentation.
• Create and mature frameworks, playbooks, and best practices for effective AI tool usage and AI feature deployment for ERP.
• Research and stay abreast of ERP vendor roadmaps and broader trends in AI and automation tools.
• Evolve the ERP AI technology roadmap, define objectives and key results, and track delivery achievements across multiple work streams.

• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field.
• 2+ years of experience creating or deploying AI agents and/or deploying Generative AI or AI‑powered solutions or capabilities.
• Strong technical literacy in AI/ML, with the ability to evaluate data pipelines, model strategies, and infrastructure at a high level.
• Proficiency with data analysis and visualization.
• Knowledge of AI governance frameworks, compliance standards, and PII risk mitigation.

• Familiarity or experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and their AI services and RESTful APIs.
• Strong understanding of application programming, database, and system design.
• Familiarity with HR, finance or procurement product domains or technical solutions.
• Demonstrated effectiveness in collaborating and influencing without authority in cross‑functional organizations.
• Ability to explain complex AI concepts to non‑technical stakeholders.
• Self‑starter with the ability to manage competing priorities and operate with greater independence.
• Experience supporting Workday, SAP Ariba, or other enterprise ERP platforms.
• Proficiency in Python and familiarity with…