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HelpDesk/Support IT Support Technical Support

Service Desk Pro: Frontline IT Support & Client Care

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Robins Kaplan LLP
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Robins Kaplan LLP is seeking a Service Desk Analyst in Boston. This role involves providing technical support to clients, troubleshooting hardware and software issues, and ensuring high customer satisfaction. Applicants should have at least two years of IT support experience, strong proficiency in Microsoft Office Suite, and excellent communication skills. The position offers an hourly pay rate of $37.59 to $46.36 depending on experience, in a dynamic work environment that may require additional hours based on business needs.
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