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Tier 2 Service Desk Engineer – Onsite Boston, –EST
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-18
Listing for:
Insight Global
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Insight Global is seeking a Service Desk Analyst in Boston, MA to provide high-quality technical support for corporate customers. The role requires 1–2+ years of experience in technical support and customer service. Responsibilities include using ITSM ticketing systems, maintaining communication with clients, and participating in team efforts to enhance service quality. The position offers an hourly compensation of $28–33 and includes opportunities for professional growth and paid time off.
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