CIAM Security Developer

CIAM Security Developer position offers a hands‑on opportunity to join Manulife’s Customer Identity & Access Management (CIAM) team, supporting critical digital security initiatives. The role directly addresses a skills gap in IBM Verify expertise, contributing to the mission of delivering secure authentication and access for millions of customers. You’ll help scale and strengthen hybrid identity solutions across on‑prem and Azure cloud environments, working alongside experienced engineers.

This position offers visibility, impact, and the chance to deepen your technical skills in a niche, high‑demand area.

• Design, develop, and support CIAM solutions using IBM Verify (formerly ISAM) in hybrid (on‑prem + cloud) environments
• Implement and maintain authentication, federation, and access management capabilities
• Deploy and optimize identity solutions in Microsoft Azure cloud
• Troubleshoot, resolve incidents, and enhance CIAM platform performance
• Collaborate with platform engineers and security teams to ensure compliance and scalability

• 5–7 years of experience in IAM / CIAM or security engineering roles
• Quantified hands‑on experience with IBM Verify (formerly ISAM) in hybrid deployments
• Experience supporting identity solutions in Azure cloud environments
• Bachelor’s degree in Computer Science, Engineering, or related field (preferred)

• Experience with large‑scale CIAM platforms
• Knowledge of multi‑factor authentication (MFA) solutions
• Understanding of hybrid identity architecture patterns
• Experience in financial services or regulated environments
• Exposure to non‑containerized deployment models

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Salary range: $87,990.00 – $ USD (Massachusetts). Expected salary: $90,160.00 – $ USD (Boston, Massachusetts). Additional incentive programs and performance‑based compensation are available.

Boston, Massachusetts

Hybrid

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. Retirement savings plans (including pension/401(k) and a global share ownership plan with employer matching contributions), financial education and counseling resources, and a generous paid time off program are also available.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

We prioritize removing barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact