Principal Product Manager

Description

What We're Looking For:

As Meltwater continues to scale its AI-powered media, social, and consumer intelligence platform, we're looking for a Principal Product Manager to lead the development of Mira Studio, our AI-First product offering, as well as Mira Companion, our integrated-AI offering. This role will drive the development of the Front End of Mira Studio, including new human-computer interactions afforded by a conversational or hybrid interface and Generative AI.

You will also own Mira Companion, a Gen-AI driven interface that seeks to enhance the traditional Meltwater user experience across the product suite. You will need to develop the structure and cadence of engagements with globally distributed design and development teams to manage the product development lifecycle, including routine C‑suite stakeholder management and frequent engagement with commercial teams at Meltwater in support of RFPs, renewals, etc.

This is an exciting opportunity to build products at the leading edge of AI for some of the biggest brands in the world in an AI‑led product team shaping the future of media intelligence.

• Own the product strategy and roadmap for the Mira Studio user experience and Mira Companion, from vision through to detailed prioritization.
• Form clear, opinionated product bets based on evidence, and advocate for them with senior stakeholders without getting blown off course by every new opinion.
• Translate company strategy into a clear sequence of product outcomes, releases and experiments, balancing ambition with delivery reality.

• Partner closely with UX, research, the Customer Advisory Board and leadership to turn feedback and weak signals into structured development.
• Develop a strong internal compass for what good looks like for our customers, be comfortable with failing fast and iterating, despite pressure for perfection.
• Turn qualitative and quantitative insight into crisp problem definitions and product requirements, with no obvious playbook or easy competitive comparisons.

• Lead the definition of the conversational and hybrid UI for Mira Studio and Companion, working hand in hand with design and front end engineers.
• Spot back-end implications and dependencies and work closely to coordinate with back-end developments.
• Champion the needs of the front-end experience in technical trade-off conversations so it does not slip to "nice to have" behind back-end data, tooling or platform work.
• Create alignment between design and engineering on interaction patterns, performance expectations and UX quality.
• Champion the 'human in the loop' ensuring the capabilities and value of that human user is understood by all and balanced against the limitations of AI.
• Review designs and implementations with a strong product and UX point of view, ensuring the experience feels coherent across Studio and Companion and maximising integration opportunities.

• Drive end-to-end product development: framing problems, writing specs, prioritizing backlogs, making trade-offs, and shipping incrementally.
• Work with globally distributed design and engineering teams (mostly US) to set rituals and cadences that support fast learning and predictable delivery.
• Define and track success metrics for the product, and adjust priorities based on what you learn post launch.

• Set the bar for product documentation in the team: clear PRDs, decision records, design briefs, release notes and internal FAQs.
• Use documentation to unblock asynchronous collaboration across time zones and maintain alignment with time-poor senior leadership teams.
• Work closely with Product Marketing to make it easy for commercial, support and customer success teams to understand what we are building, why, how to use it and how to position it.

• Act as a senior product partner to sales and customer success on key opportunities, renewals and escalations related to Mira Studio and Companion.
• Join customer calls to present the product vision and roadmap, gather high-quality…