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IDR Gateway Support Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Boston, Massachusetts, to provide intermediate-level customer support for IDR Gateway sign-up, organization setup, and user management. The role involves ensuring timely resolution of customer inquiries via multiple channels.
The ideal candidate will have at least three years of customer service experience, strong communication skills, and the ability to work effectively in a team environment. This position pays $22.28 per hour and offers a comprehensive benefits package.
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