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Customer Care Systems Lead - Salesforce & Process Improvement
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-23
Listing for:
Athenahealth India
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
CRM System, IT Business Analyst
Job Description & How to Apply Below
Athenahealth India is seeking a Business Systems Analyst Manager to collaborate with business and technology teams to enhance systems, workflows, and operational processes. This role focuses on Customer Support Management (CSM) configuration and aims to improve overall business performance and user experience.
The ideal candidate will have 3–5 years of experience, strong Salesforce knowledge, and excellent analytical skills. The salary ranges from $105,000 to $179,000, alongside various employee benefits.
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