Cyber Resilience Advisor

A product you can believe in. Immersive is the leader in people-centric cyber resilience

We have an exciting vision for cybersecurity that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations rather than one-off training sessions.

We help the world’s biggest brands, like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.

We’re seeking a cybersecurity professional to join our growing Cyber Resilience Team (CRT) as a Cyber Resilience Advisor (CRA) in the US. A CRA primarily partners with our large enterprise customers to deliver key business outcomes and the value of the Immersive Platform, ensuring customers have a return on their investment in our software. As a CRA, you will execute an extensive programmatic approach to People-Centric Cyber Resilience with some of our biggest customers using our Cyber Resilience Methodology.

This position will support our East region & customers, so we're considering candidates physically located in Eastern Time Zone.

• Partner with key customers to understand and help achieve their cybersecurity objectives, initiatives, and desired outcomes with increased resiliency
• Establish strategies and initiatives to raise cyber resilience through a programmatic approach using our methodology and a range of CRT offerings and deliverables
• Engage cybersecurity stakeholders throughout the customer organizations at all levels, including C-level, technical cybersecurity professionals, and major supporting lines of business
• Leverage your cybersecurity operational and technical knowledge to recommend and deliver appropriate improvements to current or new programs
• Drive adoption of the Immersive software to maximize the value
• Immerse yourself into the cybersecurity community to remain informed of evolving threats, trends, and new technologies
• Collaborate with internal Immersive teams as the voice of the customer and representative of the CRT to support product innovation and content development

• Support customers in sustainably operationalizing and incorporating the Immersive Platform into their cybersecurity programs
• Use in-depth statistical analysis with platform metrics to deliver intelligence and insights on customer capabilities, cyber preparedness, and responsiveness
• Develop custom reports and insights with narratives and recommendations to raise awareness of the value created and enhance capability and resiliency across the customer organization
• With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long‑term account health and expansion opportunities

• 3+ years experience in an information security practitioner or consulting role
• Authoritative knowledge of information security concepts, domains, compliance, and standards
• A detailed, deep understanding of all cyber operations and cyber security capability needs and how this impacts organization‑wide cyber preparedness and responsiveness.
• Ability to develop and deliver a range of people‑centric cybersecurity programs
• Experience leading technical presentations for both technical and non‑technical audiences across all levels

Preferred:

• Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
• Hands‑on experience of Blue Team / Red Team operational needs using Windows & Linux operating systems, security tools (IDS, firewalls, anti‑malware, SIEM), public cloud environments, etc

• Driven - We are innovators and market‑creators, constantly moving forward to achieve results in support of our mission.
• Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.
• Customer Obsessed - We seek to develop deep relationships with our customers to help…