Junior Footwear Consultant

Gravity Sketch Training Specialist

At Gravity Sketch, we're on a mission to revolutionize 3D design by making it accessible, intuitive, and collaborative. Our platform empowers designers across industries—from automotive to footwear and beyond—to bring their ideas to life in an immersive, real-time 3D environment.

We are at an exciting stage in our journey as we continue to build our product to unlock clear communication and collaboration between design and engineering teams. Our goal is to drive the adoption of our platform by fostering a thriving user community while continuing to engage with the enterprise clients who have joined the journey.

• Deliver engaging onboarding and core workflow training sessions for new and existing users.
• Help customers understand how Gravity Sketch can support footwear design workflows, including ideation, form exploration, review, and communication.
• Use existing training materials, demos, and workflows to deliver consistent customer experiences.
• Support more senior Design Consultants on complex workshops, pilots, or customer engagements.

• Work with Customer Success Managers, Account Executives, and other Design Consultants to understand what support each customer needs.
• Own clearly scoped customer engagements with support from senior team members.
• Follow up with users after training sessions, capture questions, and help identify next steps.
• Identify where customers are succeeding and where they may need additional support.

• Spend time with customer users to understand their current footwear design workflows and where Gravity Sketch could add value.
• Learn how different customer teams approach design across footwear and adjacent verticals.
• Capture customer examples, common questions, and workflow challenges in a structured way.

• Communicate user feedback clearly to the internal team.
• Help organize and improve training resources, documentation, workflow examples, and short learning materials.
• Support the creation of footwear specific training content as you build expertise.
• Share what you are learning with the wider Design Consulting and Customer Success teams.

• Based in or near Boston, with ability to attend customer or team sessions in person when needed.
• Experience with footwear design, product design, industrial design, digital design tools, and design education is essential. Preferably 1+ years previous experience in a role.
• Familiarity with design software and 3D tools. This should include a high level of proficiency in Gravity Sketch and Adobe Creative Suite and preferably some familiarity with some of the following:
  Rhino, Blender, Modo, Key Shot, CLO, footwear CAD tools, or similar.
• Strong demonstrated interest in footwear design workflows and how digital tools can improve the way products are created.
• Strong communication skills in English: both written and verbal.
• Organized and detail-oriented, with the ability to follow through on actions and keep customer information clear.
• Self-driven and eager to learn, while comfortable asking for support when scope or customer needs are unclear.
• Curious, positive, collaborative, and comfortable working in a fast-changing startup environment.
• Comfortable working with customers, listening carefully, and adapting communication style to different users.

• Uncapped holidays: the startup world is busy, we encourage taking time off to recharge and rest
• £50 month (or equivalent in dollars) personal wellbeing budget
• Private healthcare
• £1,000 (or equivalent in dollars) personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth
• Team lunch Wednesdays: out together in person, or virtually with food delivery credit.
• Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment
• Enhanced parental leave policy (maternity and paternity)
• Cycle scheme & Techscheme