Web Production Specialist

life insurance, parental leave, tuition reimbursement, flex time, 401(k)

United States, Pennsylvania, Philadelphia

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.

Appian is seeking a Web Production Specialist to help evolve, maintain, and scale our global web presence. This role will be responsible for producing high-impact web experiences, maintaining a healthy and scalable CMS, managing stakeholder intake, and supporting a strong content lifecycle strategy.

• Own the end-to-end production and launch of high-quality web pages optimized for a B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, accurate, and aligned with company strategy.
• Partner with SEO/AEO teams to ensure web content is optimized for organic growth and discoverability.
• Coordinate with creative agencies and internal creative teams to ensure visual assets are delivered on time and aligned with web standards.
• Execute and maintain a web content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Support conversion rate optimization efforts on key landing pages through message, layout, and experience testing.
• Serve as a primary point of contact for internal web requests and manage intake through a clear prioritization framework.
• Maintain a regular cadence with stakeholders to provide visibility into web production timelines, priorities, and blockers.
• Lead webpage localization execution, ensuring timely, accurate, and culturally relevant content for international markets.
• Manage workflows between internal teams and external translation agencies.
• Maintain the web component library within the CMS and help ensure technical stability, consistency, and scalability.
• Monitor CMS health and partner with Web Engineering to troubleshoot issues and implement enhancements.
• Create and maintain CMS documentation, guides, and governance standards.
• Design and deliver training to enable cross-functional and regional teams to make self‑service content updates within a governed framework.

• Timely and accurate delivery of high-quality web pages and digital experiences.
• Improved stakeholder intake, prioritization, and visibility across web production requests.
• Strong CMS health, component governance, and content lifecycle management.
• Effective collaboration across Content, Product Marketing, SEO/AEO, Creative, Web Engineering, and regional teams.
• Increased consistency and quality across global and localized web experiences.
• Improved speed, scalability, and governance of distributed authoring.
• Contribution to web performance, conversion optimization, and overall buyer journey effectiveness.

• 7-10 years of experience in web content management, web production, digital operations, or a related role.
• Strong experience supporting B2B websites and buyer journey–focused web experiences.
• Hands‑on experience with enterprise CMS platforms such as Adobe Experience Manager, Sitecore, or similar systems.
• Strong understanding of content lifecycle governance, web production workflows, and CMS best practices.
• Experience managing stakeholder intake, prioritization, and competing web requests across multiple teams.
• Familiarity with SEO, AEO, accessibility, localization, CRO, and landing page optimization best practices.
• Ability to translate technical requirements into clear, actionable guidance for non‑technical stakeholders.
• Strong written and verbal communication skills.
• Highly organized, detail‑oriented, and comfortable managing multiple priorities in a fast‑moving environment.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.

• Experience supporting enterprise SaaS, technology, or B2B software websites.
• Experience with Adobe Experience…