Technical Writer- API and ABI

Technical Writer- API and ABI

Boston, Massachusetts, United States

The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.

Key Responsibilities:

• Provide expertise and guidance on best practices for product documentation setup for commercial purposes
• Review existing documentation related to products and applications and identify areas of improvement for our documentation strategy
• Work with UX team to optimize the setup of documentation on Resource Hub
• Work with product, engineering, and commercial teams to generate content and publish product requirements, operational flows, user, and technical related material
• Establish standardized processes and templates where possible for the efficient delivery of a consistent library of documentation for Ledger Scan, CMP, and Factory to include the following (not limited):
• Product architecture diagram
• User Guide
• Production functional features
• APIs and EndPoints (where applicable)
• ABIs and Scripts (where applicable)
• Workflow Diagrams
• Infrastructure Requirements
• Deployment Diagrams
• Assist with content generation and production of documents as necessary
• Assist in creating content strategies and documentation plans to support product development
• Collaborate with cross-functional teams to understand end-user needs and incorporate feedback

Skills and Experience Required

• 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation
• 2+ years of experience in a software development role
• Experience with legacy financial institutions technology and API integration architecture
• Experience with Blockchain and Web3 technologies
• Strong understanding of APIs, RESTful web services, and programming concepts
• Proficiency with various authoring, CMS, and task management tools
• Familiarity with API documentation tools, such as Swagger, Postman, or similar
• Proficiency with Confluence, JIRA, and JSON
• Basic diagramming skills using tools like draw.io, Miro, or similar
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka
• Experience working in a fast-paced, dynamic environment
• Strong time management skills
• Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions

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