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ServiceNow Technologist​/Developer

Job in Boston, Suffolk County, Massachusetts, 02108, USA
Listing for: Ecom Industries
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Specialist
Job Description & How to Apply Below

Service Now Technologist/Developer Overview:
Contract To Hire Preferred

Service Now SME

5+ years hands-on experience integrating, configuring, implementing Service Now (

Note:

End user experience does not constitute experience)

Must be US Citizen

Your

Skills & Experience:

  • 5+ years hands-on experience integrating, configuring and implementing Service Now (

    Note:

    End user experience does not constitute experience)
  • Experience in IT service management
  • Service Now Certification is a plus such as Certified App Developer
  • Experience with Service Now Development
  • Understanding of Service Now product suite
  • Understanding technical and functional design requirements related to Service Now
  • Fundamental understanding of key technologies relevant to the Service Now integration solutions such as Service Now API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
  • Ability to apply business concepts into a technical solution
  • Plus is development skills such as HTML, CSS, Angular, JS, bootstrap
  • Knowledge of Service Now best practices (including scripting, security, implementation)
  • Experience with extending the Service Now schema to custom applications
  • Experience in collaboration esp. within Agile Dev Environment (Scrum)
  • Excellent interpersonal, communication, collaboration and documentation skills

Set Yourself Apart With:

  • Expertise level programming skills in Service Now
  • Expertise level understanding of Service Now
  • Experience with Service Now client and server-side Java script and the Service Now APIs
  • Expertise on all technical questions related to development on Service Now
  • Ability to drive technical specification of the Service Now integration and configuration needs
  • Experience with development and implementation of Service Now ITSM modules
    - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application
  • Experience with scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML
  • Experience with Setup and Integration of Service Now to Other Applications
  • Understanding of Customizing Service Now using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
  • Knowledge of Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
  • Experience with Service Now's Service Watch and/or Discovery tools
  • Experience in one (or more) scripting languages such as JavaScript, Python, Perl, Unix Shell, Windows Shell)
  • Experience presenting and conducting demo reviews with client stakeholders

Other Requirements:

Must be US Citizen
- Bachelor's Degree - DC Metro Area preferred
- Current (Client) public trust clearance is a plus

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