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Senior Manager, Product Management: Smart Cameras

Job in Boston, Suffolk County, Massachusetts, 02108, USA
Listing for: Cisco
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    AI Business & Operations, Product Designer, AI Engineer (Applied/Software), Data Science Manager
Job Description & How to Apply Below

Software And CX Product Manager Team Leader

Cisco Smart Cameras is redefining video security and intelligent spaces through cloud-managed, AI-powered video solutions. Our team builds scalable software and cloud services that deliver seamless video playback, intelligent search, secure storage, and sophisticated AI-driven experiences for enterprise customers worldwide.

We are looking for a Software and CX Product Manager Team Leader to develop a team responsible for defining and delivering software capabilities across our video playback and cloud video services portfolio. This leader will drive strategy and execution for features including video playback experiences, cloud storage and archive management, export workflows, AI-powered video capabilities, and cloud-connected services that improve security and operational intelligence.

This role combines product leadership, technical depth, customer insight, and people management to help build the future of intelligent video experiences at Cisco.

Your Impact

  • Lead and develop an existing team of Product Managers responsible for software features across video playback, cloud video services, storage, archive, export, and AI-powered video experiences.
  • Define and implement the product vision, strategy, and roadmap for scalable cloud video solutions, balancing customer experience, reliability, performance, security, scalability, and innovation.
  • Partner cross-functionally with Engineering, UX, Architecture, Operations, AI/Analytics, Sales, Customer Success, Support, and Marketing to deliver high-impact product capabilities, successful launches, and strong customer adoption.
  • Translate customer needs, market trends, competitive insights, and product data into prioritized requirements for key workflows such as video playback, search, summarization, detection, evidence management, retention policies, and cloud archive functionality.
  • Drive measurable business and customer impact by establishing KPIs, supervising engagement and feature adoption, communicating roadmap direction to executive partners, and encouraging a collaborative, customer-centric PM culture.

Minimum Qualifications

  • Bachelor's degree or equivalent experience in Computer Science, Engineering, Business, or a related field.
  • 10+ years of Product Management experience in enterprise software, SaaS, cloud platforms, video systems, security, or related technology domains.
  • 5+ years of people leadership experience, including directly leading, coaching, or mentoring Product Managers and supporting team performance, development, and execution.
  • 5+ years of demonstrated ability defining, building, and launching cloud-based software products or customer-facing features, including experience working with cloud architectures, APIs, distributed systems, or software development life cycles.
  • 5+ years of experience partnering with engineering teams in agile development environments, including translating customer and business needs into product requirements, roadmap priorities, and release plans.

Preferred Qualifications

  • Experience with video, security, smart camera, or intelligent spaces technologies, including one or more of the following: enterprise security, physical security, cloud video services, video playback, storage/archive, or related SaaS platforms.
  • Experience with AI/ML-powered product capabilities, such as video analytics, search, computer vision, summarization, detection, or other intelligent video experiences.
  • Understanding of cloud storage and video management workflows, including retention policies, evidence management, archiving, exporting, sharing, and leading video content.
  • Customer- and data-driven product approach, with experience using customer insights, usage metrics, and market feedback to advise roadmap decisions and improve product experiences.
  • Strong cross-functional leadership and execution skills, with the ability to communicate clearly, lead partners, prioritize sophisticated initiatives, and balance strategy with delivery.
  • Familiarity with Cisco technologies such as Cisco Meraki, Cisco Spaces, Webex, or related platforms, as well as an MBA or advanced technical degree.
Position Requirements
10+ Years work experience
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