Problem Manager: ITIL Lead Root Cause & Prevention
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Specialist, Systems Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company in Boston seeks a Mid Problem Manager to oversee the problem lifecycle of enterprise IT services. This role involves leading investigations, coordinating technical teams, and ensuring tight integration with incident and change management processes. The ideal candidate has a Bachelor's degree in IT or related field with 4-7 years of relevant experience, and is proficient in ITIL principles.
Comprehensive compensation ranges from $99,300 to $140,737 based on experience and qualifications.
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