DOT Senior Mac EndPoint Engineer

Mac Endpoint Engineer

The client is seeking a seasoned Mac Endpoint Engineer with expertise in Jamf Pro to contribute to the enterprise management and support of macOS devices. This contractor role will work closely with and take direction from the Endpoint Engineering Senior Technologist, supporting broader team initiatives from Service Delivery while providing high-level technical expertise on Apple systems in the enterprise.

• Execute macOS management strategies utilizing Jamf Pro under the direction of the Endpoint Engineer Senior Technologist.
• Provide Tier 3 support for escalated macOS issues, including troubleshooting complex problems.
• Assist in deploying and optimizing macOS environments, including zero-touch provisioning.
• Ensure security compliance for Apple devices, including integration with Apple Business Manager and endpoint protection policies.
• Automate workflows using Bash, Python, or Apple Script to streamline processes.
• Document technical procedures and contribute to user-friendly resources for IT staff.
• Collaborate with cross-functional teams to align Apple technology solutions with business needs.
• Work with vendors to set clear expectations, keep communication open, and ensure they meet agreed-upon service levels. Raise issues when needed and collaborate on solutions to support business goals.

• 10+ years of experience in macOS enterprise support.
• Advanced expertise in Jamf Pro.
• Deep understanding of macOS, iOS, and Apple Business Manager.
• Familiarity with enterprise software packaging and deployment.
• Scripting skills (Bash, Python, or Apple Script).
• Experience with MDM, endpoint security, and compliance.
• Knowledge of networking, VPN, and authentication protocols.
• Experience with cloud-based identity management (Azure AD, Okta).
• Previous experience supporting IT initiatives in a structured, enterprise setting.
• Ability to execute tasks efficiently and collaborate in a team-driven environment.

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."