E2E Solution Manager

Job Description

Applicants should have a proven track record of aligning target business vision and requirements with enterprise solutions by collaborating with wider stakeholders including business architects to identify business solutions to meet client and product outcomes, particularly in the context of a software business or professional services. Applicants should be comfortable working in a high growth business, fast paced environment helping to drive the firms strategy and AlphaSM product capabilities.

The team you will be joining is a part of a global, cross‑divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Join us if making your mark in an ever‑changing, increasingly complex and competitive industry is a challenge you are up for. A key aspect of this role is to bring a wealth of Middle Office experience to the team in order to streamline our client delivery and play a critical role in driving our strategic vision within the Alpha model.

• Guide the program to identify Non Standard Requests (NSRs) and solution deliverables in the target state model and operational workflows
• Co‑ordinate delivery across functional areas to deliver and standardize solutions
• Ensure the Solution Management operates across the end‑to‑end lifecycle bringing the relevant teams and stakeholders together on project deliverables
• Ensure client requirements have been captured in detailed Business Requirement Documents (BRDs) and fall within our agreed offering. Alternatively, ensure these are flagged and presented at our change control forum and Alpha Design Council
• Lead the specific client Content Authority locally in the US to ensure items which have the potential to impact our model or project timelines are managed with the relevant stakeholders
• Ensure RAID items are effectively managed, documented and closed out to resolution with the relevant stakeholders
• Drive program efficiency and enhanced ways of working to create a standardized oversight model for both the solution management team and the broader program
• Uphold our risk and resource management principles to ensure we adhere to our legal guidelines and internal policies
• Ensure a healthy relationship across the program both internally and externally to maximize our collaboration and productivity

• Capture Project differences in client and workstream engagements (Non Standard Requirements NSRs)
• Completing Business Requirements Documents (BRDs)
• Obtain and track client sign‑off on requirements
• Identifying and tracking design challenges
• End to End Process flow Docs
• Status Reporting on IT end to end Deliverables
• IT Builds – provide design related inputs
• Project escalation summaries to Client Implementation Executives & Global Design Council
• Project Solution Tollgate Reporting

The ultimate goal of our team is to ensure every solution will be delivered successfully on time, to budget and add the highest possible value to our clients and the organization.

• The ability to bring together teams across different levels and disciplines within the organization
• Outstanding presentation, communication (oral & written), and relationship building skills across all levels of the business. A detail‑oriented disposition and clear, concise communication skills
• Strong critical thinking, problem solving, decision making and relationship management skills
• The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

• Strong understanding of financial markets and investment management processes, including back office functions
• Degree qualified with a financial or analytical discipline…