Microsoft Office Administrator

Microsoft 365 Administrator / O365 Systems Administrator

We are seeking a skilled Microsoft 365 Administrator / O365 Systems Administrator to manage and optimize our Microsoft 365 (M365) environment. The ideal candidate will have deep expertise in Microsoft 365 applications, security, and administration, ensuring a seamless and secure experience for all users. This role involves maintaining and enhancing services such as Exchange Online, SharePoint, Teams, One Drive, Intune, and other M365 tools, while implementing best practices for security, compliance, and collaboration.

Core Responsibilities

• Administer and support Microsoft 365 applications:
  Exchange Online, SharePoint, Teams, One Drive, and Intune
• Manage user accounts, provisioning, licenses, and security policies in Microsoft Entra , deprovisioning and the M365 Admin Center
• Monitor and troubleshoot M365 services to ensure high availability and performance
• Configure and enforce security policies including MFA, Conditional Access, and compliance settings to ensure proper governance and data protection in-line with organizational and regulatory requirements.
• Manage Microsoft Azure Entra and other security tools to protect against phishing and cyber threats
• Develop and implement governance policies for data retention, compliance, and secure collaboration
• Automate administrative tasks using Power Shell and Microsoft Power Automate
• Troubleshoot, diagnose and resolve technical issues; provide escalation support for end users and IT colleagues
• Provide end-user training, and promote best practices to improve adoption and efficiency
• Monitor and report system performance, usage, and adoption; generate reports to inform IT leadership
• Stay current with Microsoft 365 roadmap updates and recommend improvements

Required Skills and Qualifications

• 3–5+ years of experience managing Microsoft 365 / O365 environments
• Strong knowledge of Exchange Online, SharePoint, Teams, One Drive, Intune, and Microsoft Entra
• Proficiency in Power Shell scripting for automation and administration
• Solid understanding of Microsoft 365 security features including Azure, DLP, and Conditional Access
• Familiarity with Microsoft Purview (compliance), and Intune for device management
• Experience troubleshooting M365 services and working with Microsoft support
• Excellent communication and collaboration skills to support end users and technical teams

Preferred Experience

• Microsoft certifications such as MS-102 (Microsoft 365 Administrator Associate) or SC-300 (Identity and Access Administrator Associate)
• Knowledge of Power Platform tools including Power BI, Power Automate, and Power Apps

Why Join Us

• Work with cutting-edge Microsoft cloud technologies
• Opportunity to drive digital transformation and improve collaboration across the organization
• Be part of a supportive and innovative IT team that values continuous improvement

About the Massachusetts Clean Energy Center

The Massachusetts Clean Energy Center (MassCEC), as a quasi-public entity, plays a critical role in fostering the success of our state's clean energy sector. MassCEC's mission is to accelerate the clean energy and climate solution innovation that is critical to meeting the Commonwealth's climate goals, advancing Massachusetts' position as an international climate leader while growing the state's clean energy economy.

MassCEC undertakes targeted programmatic initiatives to accelerate cost reductions in clean energy, help consumers diversify their energy choices and address evolving energy needs, leverage public and private funds to drive investment into this rapidly growing sector, and scale-up renewable energy deployment across the state.

MassCEC is committed to creating a diverse, equitable, and inclusive organization where everyone is welcomed, supported, respected, and valued. We are committed to incorporating principles of diversity, equity, inclusion, and environmental justice in all aspects of our work in order to promote the equitable distribution of the health and economic benefits of clean energy and support a diverse and inclusive clean energy industry.

MassCEC strives to lead and innovate in equitable clean energy and climate solutions.

To apply

Qualified candidates are encouraged to submit a resume and cover letter through our Online Career Center. Applicants with diverse backgrounds, experiences, abilities, and perspectives are encouraged to apply.