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Director, CXAI Transformation & Enablement
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-08
Listing for:
TELUS Digital
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
Change Management, AI Business & Operations
Job Description & How to Apply Below
TELUS Digital is seeking a Director for Programs & Change Enablement to lead AI transformation across our global operations. You’ll craft compelling narratives and drive measurable outcomes while owning the CI transformation roadmap. The role demands exceptional storytelling, program management, and a deep understanding of contact center metrics.
The ideal candidate has 7+ years in transformation leadership and a strong business background, especially in technology or customer experience. Compensation ranges from CA $132K to CA $165K annually.
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