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Director - S4HANA Solution and Process Governance

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Avangrid
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    Change Management, IT Project Manager
Salary/Wage Range or Industry Benchmark: 130000 - 160000 USD Yearly USD 130000.00 160000.00 YEAR
Job Description & How to Apply Below

What We Offer:

  • Competitive benefits and growth opportunities
  • 12% 401(k) match
  • Comprehensive health, dental, and vision insurance
  • Professional development and clear career‑advancement pathways

For more information, please visit:
Benefits - Avangrid

Job Summary:

Director – Solution and Process Governance leading enterprise alignment of business processes and technology across Avangrid. Oversees end-to-end delivery of the S/4

HANA transformation across seven operating companies, ensuring consistent execution and risk management. Drives standardization of processes across jurisdictions to enable scalable, compliant operations. Establishes governance frameworks that align business and technology to a unified enterprise model. Partners across IT, operations, and regulatory teams to deliver coordinated transformation outcomes. Focuses on simplifying end-to-end processes to reduce complexity and improve operational efficiency. Ultimately enhances customer experience by streamlining journeys, reducing friction, and enabling more consistent and reliable service.

Key Responsibilities:
  • Define and Lead Governance Strategy: Develop and implement an enterprise governance framework that aligns business processes and enabling technologies, with direct oversight of the S/4

    HANA transformation across seven operating companies.
  • Oversee Process and Solution Alignment: Drive harmonization of business processes and technology platforms, ensuring alignment to S/4

    HANA standards and enabling scalable, consistent operations across jurisdictions.
  • Align Governance Roadmaps with Business Goals: Translate corporate and S/4

    HANA program objectives into actionable governance roadmaps, ensuring alignment across business units, IT, and implementation partners.
  • Manage and Mentor Governance Teams: Lead cross-functional governance forums and Design Authority, providing direction and stewardship to ensure consistent decision-making and execution across the program.
  • Foster

    Cross-Functional Collaboration:

    Partner across IT, Operations, Regulatory, Legal, and Customer Experience teams to deliver integrated process and technology outcomes aligned to S/4

    HANA implementation.
  • Champion Standardization and Optimization: Promote adoption of fit-to-standard processes and minimize OpCo-specific deviations to enable efficiency, scalability, and long-term sustainability.
  • Drive Agile Governance Practices: Embed Agile principles within governance and transformation activities to support iterative delivery, transparency, and responsiveness.
  • Monitor Governance and Program Effectiveness: Track performance through KPIs, program milestones, and risk indicators to ensure successful delivery of S/4

    HANA outcomes at scale.
  • Manage Stakeholder Expectations: Act as a key interface between executive leadership, program leadership, and OpCos, ensuring alignment, transparency, and effective decision-making.
  • Ensure Financial Stewardship: Oversee governance-related investments and resource allocation, ensuring the S/4

    HANA program delivers measurable value, efficiency, and improved customer outcomes.
Required Qualifications:

Education & Experience

Required:
  • Bachelor’s degree in Business, Digital, Technology, or related field.
  • 10+ years of experience in process governance or digital transformation, Minimum of 3 years of experience in a regulated utility preferred.
  • Strong understanding of governance frameworks, process standardization, and cross-functional alignment in complex or regulated environments.
Skills/Abilities:
  • Leadership & Strategic Thinking: Demonstrated ability to set enterprise-wide governance vision, lead cross-functional teams, drive change management, and communicate effectively with executive stakeholders in complex environments.
  • Process & Solution Governance: Expertise in business process management, governance frameworks, enterprise architecture, and technology alignment, including process mapping, optimization, and standardization.
  • Customer-Centric Operational Alignment: Strong capability to design governance models that integrate regulatory requirements and customer needs, ensuring compliance and enhanced customer experience.
  • Analytical & Financial Acumen: Proficient in…
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