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L2 Software Support Engineer — Observability & Cloud

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Dynatrace
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 69000 - 86000 USD Yearly USD 69000.00 86000.00 YEAR
Job Description & How to Apply Below

Dynatrace is looking for a detail-oriented L2 Software Support Engineer to provide advanced support for Bindplane products. This role involves troubleshooting complex issues and collaborating with engineering teams to ensure customer satisfaction.

Candidates should have 3+ years of experience in technical support, strong troubleshooting skills, and familiarity with cloud platforms. The targeted base pay range for this position is between $69K to $86K.

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