Product Delivery Analyst

Product Delivery Analyst – Collateral Management & Securities Finance Technology

Manulife is seeking a highly motivated Product Delivery Analyst to join our Global Wealth and Asset Management (GWAM) technology team. This role sits at the intersection of business, technology, and capital markets, driving strategic initiatives across Collateral Management, Derivatives, Repo, and Securities Lending platforms.

If you thrive in a fast-paced environment, enjoy solving complex business challenges, and have a strong understanding of securities finance and derivatives workflows, this is an opportunity to make a direct impact on critical front-to-back office investment operations.

As a key member of the product delivery team, you will partner with business stakeholders, operations teams, and technology teams to deliver innovative solutions that enhance collateral and securities finance capabilities.

• Gather, analyze, and document business and system requirements for collateral, repo, securities lending, and derivatives initiatives.
• Translate business needs into high-quality user stories, functional requirements, workflow diagrams, and product specifications.
• Collaborate closely with stakeholders, developers, business analysts, and quality engineers throughout the delivery lifecycle.
• Support product roadmaps, backlog management, PI planning, and Agile delivery processes using Jira and Confluence.
• Perform workflow analysis and recommend process improvements, automation opportunities, and digital solutions.
• Lead functional, integration, and user acceptance testing activities to ensure successful deployment of new capabilities.
• Partner with front office, operations, and technology teams to streamline reporting, data management, and operational processes.
• Analyze data using SQL and Power BI to identify trends, measure outcomes, and support business decision‑making.
• Coordinate implementation activities across business teams, technology partners, vendors, and offshore/onshore stakeholders.
• Investigate production issues, perform root‑cause analysis, and drive resolution efforts.
• Leverage emerging AI‑enabled productivity tools such as Git Hub Copilot, Jira Rovo, Confluence AI, and prompt engineering techniques to improve delivery efficiency.

• Strong experience within Collateral Management
  , Derivatives
  , Repo
  , and Securities Lending environments.
• Solid understanding of Securities Finance operations and technology platforms
  .
• Experience gathering requirements and translating business needs into functional solutions.
• Hands‑on experience creating business requirements, functional specifications, user stories, and process workflows.
• Experience working within Agile delivery frameworks.
• Strong SQL skills with the ability to perform data analysis and validation.
• Experience supporting testing activities, including functional, integration, and UAT testing.
• Knowledge of upstream/downstream system integrations and data flows.
• Familiarity with Swift messaging and financial market workflows.

• Experience with Power BI and data visualization tools.
• Knowledge of workflow automation and process digitization initiatives.
• Experience working with Jira, Confluence, Visio, and modern AI‑assisted delivery tools.
• Exposure to investment management, capital markets, or asset management environments.

• Strong analytical and problem‑solving skills
• Stakeholder management and relationship‑building
• Requirements elicitation and business analysis
• Product delivery and Agile execution
• Communication and presentation skills
• Process improvement and workflow optimization
• Ability to influence and drive outcomes across cross‑functional teams
• Comfortable navigating ambiguity and changing priorities

At Manulife, you'll work on mission‑critical solutions that support global investment operations while collaborating with talented professionals across business and technology. We foster a culture of innovation, continuous learning, inclusion, and professional growth—empowering our employees to build better solutions and better careers.

Help shape the future of…