Senior IT Product Manager - ServiceNow & AIOps Leader
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-10
Listing for:
Bain & Company
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Project Manager, Change Management, AI Business & Operations -
Management
IT Project Manager, Change Management, AI Business & Operations
Job Description & How to Apply Below
Bain & Company is seeking a Senior Manager, IT Product Manager to define and drive the strategic vision for the Service Now ITSM platform and its ecosystem. You will partner with senior stakeholders to shape IT service management, ensuring scalable workflows, operational excellence, and measurable business impact.
You will lead cross‑functional teams, drive AI‑enabled ITSM capabilities, and oversee delivery of incident, change, problem, and patch management processes within a hybrid work model.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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