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Senior Tier 2 SaaS Support Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-13
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a Tier 2 Support Representative to enhance our Customer Support team in Boston. This role is vital in providing high-quality support, troubleshooting complex inquiries, and ensuring customer satisfaction.
The position follows a hybrid work model, requiring four days weekly in the office. Candidates should have 3-5 years of experience in customer technical support, with strong communication skills and problem-solving abilities.
Competitive compensation, comprehensive benefits, and professional development opportunities are offered, including unlimited time off to recharge.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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