Sales Engineer; Customer Success

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalations, and serve as an ambassador for our brand.

If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we value our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work‑life harmony that best fits them.

• Partner with the sales team to articulate the overall Datadog value proposition, vision, and strategy to customers.
• Continually learn new technology to build competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations with potential clients.
• Have a direct line of communication with the product team to collaborate on feature requests.
• Help clients onboard the product and assist when they run into roadblocks.
• Think creatively about a wide variety of technical challenges during the pre‑sales life cycle.

• Enjoys a hybrid office culture and spending time in‑person at our Boston office.
• Has at least one year of experience in a technical sales and/or post‑sales role.
• Has a working knowledge of modern web development, Dev Ops monitoring, and cloud architecture/technologies.
• Enjoys collaborating and teaming with others.
• Demonstrates strong written and oral communication skills.
• Comfortable and confident in delivering technical presentations/demos.
• Can multi‑task, manage time well, and be responsive to others.
• Curious, eager to learn, and persistent in solving problems.
• Able to sit up to 4 hours, traveling to and from events and client sites.
• Able to travel via auto, train, or air up to 15% of the time.

• Best‑in‑breed onboarding.
• Generous global benefits.
• Intra‑departmental mentor and buddy program for in‑house networking.
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• An inclusive company culture, with opportunities to join Community Guilds and Inclusion Talks.

Benefits listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Compensation: $80,000 – $117,000

USD.

About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity  brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high‑growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For your reference, candidate legal notices are available.