Change Management Project Analyst

Responsibilities

• Gather, document, and analyze business requirements from users, sponsors, and project stakeholders.
• Support project planning, scoping, design, development, testing, implementation, and post‑launch activities.
• Evaluate workflows and systems to identify opportunities to improve efficiency, reduce risk, and enhance the client experience.
• Coordinate meetings, prepare materials, maintain project documentation, and track project tasks and deliverables.
• Participate in user acceptance testing, regression testing, defect resolution, and pilot or parallel testing as needed.
• Analyze data, identify trends or exceptions, and present findings clearly to varied audiences.
• Partner with business teams, Technology, Processing, vendors, and internal clients to resolve issues and support successful product or project rollouts.
• Escalate risks, issues, and project status changes, and recommend practical solutions.

• Bachelor’s degree or equivalent experience.
• 3+ years of transferable professional experience; financial services experience preferred.
• Experience as a business analyst, project analyst, functional product owner, or similar role preferred.
• Experience with Visio, JIRA, Confluence, or qTest is a plus.
• Strong analytical, research, problem‑solving, and data‑gathering skills.
• Excellent written and verbal communication skills with the ability to engage stakeholders at multiple levels.
• Highly organized, detail‑oriented, and able to manage competing priorities.
• Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.

• Business Analysis
• Data Analysis
• Project Management
• Requirements Gathering
• User Acceptance Testing
• Regression Testing
• Defect Resolution
• Workflow Evaluation
• Process Improvement
• Risk Management

• Analytical Skills
• Problem‑Solving
• Communication Skills
• Organizational Skills
• Detail‑Oriented