On-Site Tier II Desktop Support Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-14
Listing for:
Vinebrook Technology
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Vinebrook Technology in Somerville, MA, is seeking a full-time Desktop Support Specialist (Tier II) to join our on-site team. You'll provide Level II support for desktops, applications, and related infrastructure, handling phone and email requests and documenting resolutions.
The role requires travel to other Greater Boston sites on an as-needed basis, with on-site work five days per week in Somerville. Strong customer service, troubleshooting, and AD/IT basics are essential.
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