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Head of Rider Information Systems & Operations
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-15
Listing for:
Massachusetts Bay Transportation Authority
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
The Massachusetts Bay Transportation Authority (MBTA) seeks a Director of Passenger Information Systems to own the strategy, roadmap, and end-to-end delivery of rider-facing information technologies, including digital signage and public address. You will align capital investments with MBTA priorities and establish operating models that ensure reliability and accessibility.
You will lead cross-functional teams, manage vendor relationships, and drive performance with risk-aware governance.
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