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Senior Technical Escalation Engineer — Logs & Platform

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Datadog
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 124000 USD Yearly USD 85000.00 124000.00 YEAR
Job Description & How to Apply Below

Datadog is seeking a Technical Escalation Engineer to join our in-house team. You’ll own complex log-related escalations, partner with Engineering and Product, and influence platform direction while mentoring global teams.

You’ll dive into end-to-end log ingestion, processing, and visualization, troubleshoot parsing issues, and help customers resolve critical challenges with urgency and clarity, all in a fast-paced, learning-focused environment.

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Position Requirements
10+ Years work experience
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