Associate Director, Technology Lifecycle Management

Associate Director, Technology Solutions

The Technology Life Cycle Management (TLM) Lead is a senior cross-functional role. This role is responsible for overseeing the end-to-end life cycle of all Center Well applications. The applications span across the Pharmacy, PCO, Home, and Humana Military segments. This leader will build and govern a comprehensive application portfolio strategy - from onboarding new technologies through retirement and decommission - ensuring alignment with enterprise architecture standards, regulatory requirements, cybersecurity posture, and business objectives.

This is a high-visibility, high-impact role that sits at the intersection of technology strategy, risk management, vendor governance, and segment business partnership.

Key Responsibilities

• Application Portfolio Governance
• End-of-Life (EOL) & Technical Debt Management
• Cross-Segment Coordination & Stakeholder Alignment
• Vendor & License Management
• Cybersecurity & Regulatory Compliance
• Modernization & Cloud Strategy Enablement
• Process, Tooling & Reporting

Competency What We're Looking For

• Strategic Thinking
• Risk Management
• Influence & Partnership
• Analytical Rigor
• Execution Discipline
• Communication

Why This Role Matters

Center Well serves millions of members across pharmacy, primary care, home health, and military benefits. The technology that powers that care must be secure, supported, and modern. Without strong life cycle governance, applications become liabilities creating regulatory exposure, security vulnerabilities, and degraded member and clinician experiences. This leader ensures that doesn't happen and that Center Well's technology portfolio is always a strength, not a drag.

Required Qualifications

• Bachelor's Degree
• 6 or more years of technical
• 2 or more years of management experience
• Solid understanding of operations, technology, communications and processes
• Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's degree

Additional Information

• Work-At-Home Requirements
• Scheduled Weekly Hours
• Pay Range
• Description of Benefits

About Humana:
Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our Center Well healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities rn more about what we offer at  and at

Equal Opportunity Employer