More jobs:
Medical Device Tech Support Specialist; Windows
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-18
Listing for:
Nihon Kohden
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Nihon Kohden America in Boston, MA is seeking a Technical Support Specialist, Monitoring to provide level-1 technical support for Windows-based medical devices and applications. You will interact directly with customers to address information requests, order status, and part inquiries.
Responsibilities include resolving hardware and software issues, guiding system configuration and software updates, and escalating complex problems to TSS2 or TSS3 when needed.
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