Technical Program Manager , Technical Solutions

We are seeking a motivated and experienced Technical Program Manager II to join Datadog’s Technical Solutions organization. This organization is made up of 1,200+ customer-facing technical experts who work with prospects and customers to deliver outstanding experiences and drive growth through product adoption.

• Drive delivery of cross‑team programs that support one or more Technical Solutions teams—coordinating stakeholders, dependencies, and timelines to keep work on track from kickoff through delivery.
• Partner with team leads, subject matter experts, and cross‑functional stakeholders to translate program goals into clear, actionable plans, and document scope, timeline, and quality expectations along the way.
• Establish and maintain program management fundamentals—project trackers, status updates, risk logs—so stakeholders always have visibility into progress and blockers.
• Identify unclear or incomplete requirements early and bring structure to ambiguous problems, escalating only when needed to keep execution on track.
• Use data to track progress against milestones, surface risks, and guide decisions; adjust plans as circumstances change.
• Apply AI tools to streamline your own program management workflows—synthesizing updates, surfacing patterns in program data, or accelerating documentation—and help identify where AI can improve processes for the teams you support.
• Communicate program status, risks, and impact clearly to stakeholders at different levels, adapting your message for technical and non‑technical audiences.
• Look for opportunities to improve how programs and processes run, and contribute ideas that make execution more efficient over time.

• Program Management
  
  Experience:
  
  3‑5 years of experience leading technical programs in a SaaS or technical environment, ideally including cross‑team or cross‑functional initiatives. Experience supporting customer‑facing or technical support functions is a plus.
• Execution‑Oriented: Comfortable driving moderately complex, cross‑team initiatives independently, with the judgment to seek guidance on larger or more ambiguous efforts. Solid foundation in project scoping, timeline management, and risk management; PMP, Agile training, or equivalent certification preferred.
• Data‑Informed: Tracks progress against established metrics and uses data to guide decisions, report status, and identify risks early.
• Clear Communicator: Able to convey project status and ideas concisely to a range of audiences, from peers to senior stakeholders, adapting the level of detail as needed.
• Collaborative: Builds trust through consistent delivery; works constructively across teams to resolve differing viewpoints and unblock progress.
• Comfortable with Ambiguity: Able to identify unclear requirements, ask the right questions, and bring structure to partially‑defined problems.
• AI Fluency: Uses AI tools confidently in day‑to‑day program work and can evaluate where AI can be responsibly and effectively applied to improve program processes.
• Growth‑Oriented: Developing skill in giving constructive, empathetic feedback; may support the onboarding or mentorship of newer team members.
• Technical Foundation: Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Best‑in‑breed onboarding
• Friendly and inclusive workplace culture

Salary range: $116,000 – $145,000 USD per year.

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.