Mid Market Edge Connected Solutions Delivery Lead Planning; Kinaxis

WE ARE

We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn’t mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformation and making it a reality where it matters. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver innovative solutions.

Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices with Reinvention Services and Engines.

We are looking to expand our Mid‑market team with the best talent, who have experience in the mid‑market, across the business suite, and across functions, that will enable us to continue to drive transformations at scale.

As a Delivery Lead for our Connected Solutions Mid‑Market Fulfillment (WMS, OMS, TMS) business group, you will oversee delivery execution across multiple programs/engagements, ensuring quality outcomes, client satisfaction, and strong team performance. You will also partner with Sales and Solution teams to standardize and accelerate delivery by building reusable solution assets and templated solution offers that improve speed to value. Additionally, you will contribute to proposal development and support/lead client Orals for complex pursuits.

• Lead end‑to‑end delivery execution across multiple programs or engagements (MM Fulfillment portfolio), ensuring delivery excellence and measurable outcomes.
• Manage planning, delivery governance, escalations, and delivery risk across programs.
• Ensure consistent delivery standards, operational discipline, and continuous improvement.
• Develop and grow talent by coaching teams, reinforcing delivery best practices, and partnering with HR/leadership on capability building.
• Partner with client stakeholders and internal functions to drive adoption of change and stabilise delivery performance.
• Identify repeatable delivery patterns and convert them into solution assets, including delivery accelerators, reusable components, playbooks, reference architectures, and tooling approaches.
• Build and maintain templated Fulfillment solution offers (where applicable), enabling faster proposal responses and reduced time‑to‑start for new engagements; initial focus on Manhattan Associates WMS/OMS/TMS but can involve other ecosystem partners.
• Promote standardisation across delivery methods to improve predictability, cost, and quality.
• Support innovation initiatives that improve delivery throughput while maintaining risk controls.
• Collaborate with Sales, Solution Architecture, and other bid teams to shape delivery strategy during pursuits.
• Support proposal development by contributing delivery approach, governance model, staffing logic, and implementation plan.
• Provide differentiators tied to reusable assets/accelerators and known delivery methods.
• Create or review proposal content to ensure it aligns with feasible delivery execution, commercial expectations, and client requirements.
• Participate in bid Orals and executive discussions to present delivery strategy and execution confidence.
• Lead oral sessions where required, aligning storytelling across delivery, solution, and commercial commitments.
• Support Q&A responses by coordinating with SMEs and ensuring consistent messaging across stakeholders.
• Travel may be required for this role; the amount of travel will vary from 25% to 75% depending on business need and client requirements.

• Minimum 10 years of experience leading delivery for small and large‑scale transformation programs (or multiple concurrent programs) with proven multi‑functional stakeholder management.
• Minimum 10 years of experience in WMS, logistics, or fulfillment technology.
• Minimum 10 years leading large, complex WMS transformation programs in a client‑facing capacity.
• Minimum 10 years’ experience with native SaaS Kinaxis Maestro solution.
• Minimum 10 years’ experience supporting bids (RFP/RFI), proposals, and orals in enterprise environments, building…