ZenQMS Administrator; Short-Term Quality Assurance BOSTON, MA

Location

Onsite - Boston, MA

Duration: 6–12-month fixed term employment

Department:
Quality Assurance

We are seeking an experienced ZenQMS Administrator to provide onsite administration, configuration, and support of the company’s ZenQMS electronic Quality Management System (eQMS). The ideal candidate will have direct, hands‑on experience administering ZenQMS in a regulated life sciences environment and be capable of independently managing day‑to‑day system operations. This role will support system users, maintain quality processes within ZenQMS, configure workflows, manage training assignments, administer controlled documents, and optimize system utilization across the organization.

• ZenQMS Administration
  • Serve as the primary administrator for the ZenQMS platform.
  • Configure and maintain user roles, permissions, workflows, forms, and templates.
  • Manage user onboarding, modifications, and deactivations.
  • Support system updates, enhancements, and testing activities.
  • Troubleshoot and resolve user issues.
• Document Management
  • Administer document control workflows within ZenQMS.
  • Manage document reviews, approvals, revisions, and archival activities.
  • Maintain document templates, metadata, and controlled lists.
  • Support document migration and cleanup efforts.
• Training Management
  • Create and maintain training curricula.
  • Assign and track training within ZenQMS.
  • Manage employee onboarding and recurring training requirements.
  • Support training compliance activities and training record maintenance.
• Quality Process Support
  • Administer ZenQMS modules including:
    • Change Control
    • CAPA
    • Deviations/Nonconformances
    • Audit Management
    • Supplier Records
  • Monitor workflow progression and assist process owners with system utilization.
• User Support
  • Train employees on ZenQMS functionality.
  • Develop user guides and job aids.
  • Serve as the primary point of contact for system questions and support requests.

• Minimum 2–3 years of hands‑on ZenQMS administration experience.
• Experience configuring and maintaining ZenQMS workflows and user permissions.
• Experience administering ZenQMS Document Management and Training Management modules.
• Experience with in a GxP‑regulated pharmaceutical, biotechnology, medical device, or CRO environment.
• Strong understanding of document control and training management processes.
• Proficiency with Microsoft Office applications.

• Experience with ZenQMS implementation, migration, or remediation projects.
• Experience configuring CAPA, Change Control, Audit, and Supplier Management modules.
• Familiarity with 21 CFR Part 11 and electronic quality systems.
• Experience developing system procedures, work instructions, and training materials.

We are specifically seeking an individual with prior ZenQMS administration experience who can immediately assume responsibility for system administration and user support with minimal training. Experience with other eQMS platforms alone is not preferred; direct ZenQMS experience is strongly desired.