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Web3 Product Support Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-19
Listing for:
Framework Ventures
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ava Labs in Boston is seeking a Full-Time Product Support Specialist to be part of the Product Support Team. You will be the first line of contact for public-facing requests, helping users with the Avalanche wallet, Core, and ecosystem.
You will provide end-user support through ticketing and social channels, write guides, report feedback, and collaborate with engineers to triage issues.
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