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Help Desk Technician II: IT Support & Hardware Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Energy Solutions Internships
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 44083 - 49593 USD Yearly USD 44083.00 49593.00 YEAR
Job Description & How to Apply Below

Energy Solutions is seeking a Help Desk Technician II to deliver advanced Tier 1 IT support for local and remote employees. The role involves ticketing system handling, hardware lifecycle management, and documentation in a fast-paced IT environment.

You will assist with software rollouts, AV equipment support, and IT infrastructure tasks, while collaborating across IT teams to improve service delivery and user experience.

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