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SIS Support Specialist - Education Tech Help Desk
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-21
Listing for:
Young World Physical Education
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Boston Public Schools is seeking an SIS Customer Service Representative to support the Student Information System (SIS) and related technology. You will provide front-line troubleshooting to teachers, school leaders, and other users, ensuring timely resolution and effective use of SIS.
The role requires strong problem-solving, collaboration with OIIT, and clear communication. You will manage tickets in Kace, escalate issues when needed, and help train users and document SIS processes to support
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